Well, it turns out that the place where I got my diabetes supplies before is not covered on my new insurance for this year. I just found this out when I called to order some supplies. They had been attempting to get the pre-auth for my Blue Cross insurance and then I let them know I had Aetna and that’s when I was informed they were out-of-network with them.
So, I have to call up my insurance and see who the provider for pump supplies in the area is. I then have to probably call the Dr back and tell him who it is so he can start the process over again with them.
Fun times.
So sorry you have to start all over! Here’s hoping that Aetna is BETTER than Blue Cross!